This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Nov 23, 2021 9 views
PKR. 50,000 - 70,000/Month
- Cab Call Experts seeks services of CSR / Customer Service Representative who will act as a liaison, book cab rides for passengers, provide related information and resolve any emerging problems that our customers might face with accuracy and efficiency.
- We are looking for best CSRs excited to help customers, are patient, empathetic and passionately communicative.
- A CSR will have to put themselves in their customers shoes and advocate for them when necessary.
- The CSR will gather customer feedback for the business.
- We seek such personnels who are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints.
- Good rates of pay for suitable applicants.
- Evening and Weekend Shifts available.
Main Duties:
- Dealing with Taxi bookings & queries
- Dealing with corporate and cash clients
- Dealing with complaints
- Any Ad-hoc duties that have been passed to you by a Manager
- Pro-active approach to your and your colleagues work
Skills and Experience required:
- Experienced working in a call centre
- Experience with using booking software
- Professional and courteous manner
- Excellent communication skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Dec 24, 2021
Posting Date:
Nov 23, 2021
Shaikh Enterprises
Telecommunication / ISP · 1-10 employees - Wah Cantt
We are a sister company to a UK based taxi firm.
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