Customer Service Representative

Shaikh Enterprises Verified

Wah Cantt , Pakistan

Posted Nov 23, 2021 89 views

PKR. 50,000 - 70,000/Month

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Job Description

  • Cab Call Experts seeks services of CSR / Customer Service Representative who will act as a liaison, book cab rides for passengers, provide related information and resolve any emerging problems that our customers might face with accuracy and efficiency.
  • We are looking for best CSRs excited to help customers, are patient, empathetic and passionately communicative.
  • A CSR will have to put themselves in their customers shoes and advocate for them when necessary.
  • The CSR will gather customer feedback for the business.
  • We seek such personnels who are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints.
  • Good rates of pay for suitable applicants.
  • Evening and Weekend Shifts available.

Main Duties:

  • Dealing with Taxi bookings & queries
  • Dealing with corporate and cash clients
  • Dealing with complaints
  • Any Ad-hoc duties that have been passed to you by a Manager
  • Pro-active approach to your and your colleagues work

Skills and Experience required:

 

  • Experienced working in a call centre
  • Experience with using booking software
  • Professional and courteous manner
  • Excellent communication skills

Job Details

Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Dec 24, 2021
Posting Date:
Nov 23, 2021
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Shaikh Enterprises

Telecommunication / ISP · 1-10 employees - Wah Cantt

We are a sister company to a UK based taxi firm.

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