We are looking for a Retail Sales Representative to provide excellent customer service regarding CCTV Cameras (and solar panel, and invertor knowledge is a plus) and meet sales quotas for our business.
Retail Sales Representative responsibilities include:Greeting and directing customers. Providing accurate information (e.g. product features, pricing and after-sales services). Answering customers' questions about specific products/services.
- Conduct price and feature comparisons to facilitate purchasing.
- Cross-sell products.
- Ensure racks are fully stocked.
- Manage returns of merchandise.
- Coordinate with the Retail Sales Representatives team to provide excellent customer service.
- Inform customers about discounts and special offers.
- Provide customer feedback to the management.
- Stay up-to-date with new products/services.
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process.
- Familiarity with consumer behavior principles.
- Knowledge of inventory stocking procedures.
- Excellent communication skills, capable of building trusting relationships.
- Ability to perform in fast-paced environments
- Bachelor in Marketing or related field is a plus.