We are looking for IT Support Engineers who have good communication skills and can speak fluent English. The job responsibilities include
Coordinate with international clients on email, skype and phone,
Dispatch field support engineer when a ticket is received from the client
Coordinate with the engineer on site for the site arrival, task completion and for task report and provide regular updates to client
Recruit Field Support Engineers for different locations in Europe, this include job posting on job forum, shortlisting candidates and interview candidates on skype- build relationship with engineer and with client and partner companies.
Take active involvement in process improvement and efficiency enhancements
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