Client Relationship Associate

Sheikh Sons Travels Pvt. Ltd Unverified

Karachi , Pakistan

Posted Aug 16, 2018 251 views

PKR. 20,000 - 30,000/Month

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Job Description

  • Primarily responsible for achieving Monthly targets through Upgrades/ renewals / Up Sell and Cross Sell.
  • Develop trust relationships with a portfolio of major clients to ensure the satisfaction.
  • Acquire a thorough understanding of key customer needs and requirements.
  • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
  • Ensure the correct products and services are delivered to customers in a timely manner.
  • Serve as the link of communication between key customers and internal teams.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
  • Play an integral part in generating new sales that will turn into long-lasting relationships.
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
  • Build rapport with customers to increase renewals, referrals, and cross-sell and upsell opportunities.

Specifications:

  • Experience in sales and providing solutions based on customer needs
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Strong analytical skills to determine marketing effectiveness and ROI of customer engagement efforts.
  • Excellent organizational, problem-solving and negotiation skills
  • Bachelors in business administration, sales & marketing, CS/SE/IT or relevant field

Mandatory Skills:

  • Client Servicing, Business Development, Coordinating with technical team for quote

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
I.I Chandriger Road, Karachi, Pakistan
Gender:
No Preference
Age:
22 - 31 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Sep 16, 2018
Posting Date:
Aug 16, 2018
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Sheikh Sons Travels Pvt. Ltd

Travel/Tourism/Transportation · 1-10 employees - Karachi

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