Customer Relationship Officer

Sheliz Aplam Housing (PVT) Limited Verified

Lahore , Pakistan

Posted Dec 30, 2020 232 views

PKR. 30,000 - 60,000/Month

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Job Description

  • Answering calls of clients/customers to learn about and address their needs, complaints, or other issues with products or services.

  • Responding efficiently and accurately to walk-in customers and callers, explaining possible solutions and ensuring that customer feel supported and valued

  • Engaging in active listening with walk-in customers and callers, confirming or clarifying information and diffusing angry clients, as needed

  • Work closely with other team members based on trust and reliability

  • Exceptional customer service, active listening, verbal and written communication skills along with professional phone voice

  • Better understanding of company products and services

  • Must be able to handle computer proficiently along with strong typing skills.

  • Good time management skills between calls so that every caller could be addressed without exceptional waiting time

  • Must be fluent in Urdu and English Language

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Jan 30, 2021
Posting Date:
Dec 30, 2020
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Sheliz Aplam Housing (PVT) Limited

Real Estate/Property · 11-50 employees - Lahore

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