Posted Aug 13, 2018 3 views
- Responsible for the installation, operation, and maintenance of computer systems and required applications
- Responsible for maintaining servers and workstations
- Configuring hardware and software, setting up peripherals such as printers & scanners, repairing equipment, and providing daily support for computer network users
- Maintain Inventory of IT and Network related equipment
- Sets up and configures desktop computers, peripherals, and accounts
- Provide on-site and remote (i.e. via phone, email or remote access) technical support to users by diagnosing and correcting problems
- Receive, log and track all requests from users related to network, printing and PC issues
- To interact with users to identify computer related needs and provide appropriate software/hardware support applicable to those needs.
- Provide instruction to staff on the use of computer applications and systems when needed
- Network Cabling, Installation and Troubleshooting
- Maintain Connectivity of different nodes
- Monitor and test PC performance and provide PC performance statistics and reports
- Ensure routine backups of servers and end-user data
- Assist in development and maintenance of Website
- Generate reports as requested by the Line Manager
- Liaise with third-party support and PC equipment vendors
Requirements:
- Knowledge of Microsoft Office & Microsoft Windows Platform in a domain environment.
- Knowledge of Software / Hardware Installations and Troubleshooting
- Knowledge of Network Cabling and Network Tools and Equipment
- Able to read and understand technical manuals, procedural documentation, and OEM guides
- Ability to troubleshoot PC related hardware/software issues; such as Printers, Scanners etc.
- Ability to follow instructions and work autonomously
- Good verbal and written communication skills
- Analytical and problem-solving abilities
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Good diagnostic skills
- Self-motivated and directed.
- Knowledge of Graphics Designing will be advantage
- Knowledge of setting up DVRs and CCTV Cameras will be an added advantage
Job Details
Shifa Foundation
Shifa Foundation is a registered non-governmental, non-profitable and volunteer organization based in Islamabad and stretched across the map of Pakistan with its regional offices spread nationwide. For the last 20 years, Shifa Family, which includes Shifa International Hospital, Shifa School of Medicine, Shifa School of Nursing, Tameer-e-Millat Foundation, Pakistan Kidney Institute and Shifa Foundation is providing state of the art services in health, education and development sectors and assume a leading role in Humanitarian Sector.
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