This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted May 06, 2023 492 views
PKR. 35,000 - 60,000/Month
Responsibilities:
- Educating the customers regarding the services and products offered.
- Identifying customers’ needs and helping them in understanding the services and products on Chat.
- Keeping the customers up to date with products, new features, announcements, and any new functionalities. -
- Handling multiple customer’s live chats at a time to provide assistance related to the services and products.
- Taking follow-up with customers to ensure their critical issues are resolved.
- Maintaining records for new feature requests and chat support records.
Requirements:
- Minimum typing speed of 40 WPM with 90% accuracy. - A minimum of 50% accuracy in English comprehension.
- Must have a Customer-centric attitude
- Minimum 6 months of experience required.
- Excellent interpersonal and written and oral communication skills.
- Handling international customers quieries via Live chat is a Plus.
Job Types:
- Full-time, Part-time, New-Grad
Qualification:
Minimum intermediate, graduation will be preferred.
Job Details
Industry:
Functional Area:
Total Positions:
15 Posts
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jun 07, 2023
Posting Date:
May 06, 2023
SHJ International
BPO · 51-100 employees - Lahore
Livechat Support BPO
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
I found a job on Rozee!
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zohaib Ali
Marketing Manager
Digital Online Devices
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Aqib Irshad
Head of HR, Training & OD
FINCA
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
