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Posted Sep 21, 2020 11 views
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Details
Industry:
Functional Area:
Total Positions:
20 Posts
Job Shift:
Second Shift (Afternoon)
Job Location:
Gender:
No Preference
Minimum Education:
Non-Matriculation
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Oct 22, 2020
Posting Date:
Sep 21, 2020
Sky Bolt BPO
Telecommunication / ISP · 1-10 employees - Rawalpindi
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