Posted May 09, 2019 7 views
Main Job Tasks, Duties and Responsibilities
- answer calls and respond to emails
- handle customer inquiries both over the phone and by email
- research required information using available resources
- manage and resolve customer complaints
- provide customers with product and service information
- enter new customer information into system
- update existing customer information
- process orders, forms and applications
- identify and escalate priority issues
- route calls to appropriate resource
- follow up customer calls where necessary
- Salary Plus Commission...
Skills
Job Details
SkyHi Tours & Travels
OUR PRODUCTS We chose our markets carefully after studying the needs of our clients and identify those carriers that fit within our market expansion plan. From our database we keep reviewing destinations of our passengers. Below are some of our forty-airline partners: Air India, Air Mauritius, Air France, Alitalia, British Airways, Emirates, Etihad Airways, Indian Airlines, KLM, Lufthansa Malaysian Airlines, Qatar Airways, Sri Lankan, Swiss, Thai Airways etc.
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