Posted Aug 16, 2022 729 views
Essential Duties and Responsibilities Essential Duties and Responsibilities
The Insight Sales Manager is responsible for developing and maintaining carrier relationships, offering custom transportation solutions, and delivering exceptional services
This position performs a strategic role in enhancing the Sales function's capacity to create technical and execution capabilities while methodically prioritizing and gathering supply chain business requirements.
Job Description:
- Up-to-date sales strategy: Establishes & defines marketing plans & Strategies for different markets where logistics services are required. ·
- Lead a team of sales operations professionals: Develops and implements sales processes for sales teams, specialists, and other representatives. Creates opportunities to practice and teach customer service, sales, marketing, and effective communication to Supportive Sales Executives. ·
- Manage CRM data: Maintains records of customer details. Checking countries’ legal requirements to make sure all the appropriate documentation (e.g. insurance and customs forms) is filled out. ·
- Perform sales forecasting: Developed and maintain the estimated forecasting of the sales on a quarterly basis. Promotes the company's existing services where logistics services are required. ·
- Customer Satisfaction and on-time tracking:
- Remain engaged with customers to maintain relationships and follow up on clients’ communications in a timely and professional manner.
- Oversees the movement of clients’ goods, ensuring that they are picked up, transported, and delivered on time to their satisfaction.
- Communicate with the operations team to track loads as well as clients/prospects to provide them with up-to-date information. Considering and scheduling along with the coordination of the operation team, the most effective route for freight and keeping the client in Loop.
- Perform sales forecasting:
- Developed and maintain the estimated forecasting of the sales on a quarterly basis.
- Promotes the company's existing services where logistics services are required.
Up to date on Industry development:
- Up-Stay current in the industry by attending educational opportunities, courses, and workshops, reading publications, and maintaining personal and professional networks.
- Must be current and maintains personal knowledge of market freight rates to aid them in determining a price to pay trucks and charge shippers’ professional networks. Activities: ·
- Team Management ·
- Order fulfillment ·
- Digital Record Management ·
- Customer feedback Management
- Statutory Requirement Management
Key Skills ·
- Communication: Excellent communication and interpersonal skills. ·
- Analytical: Strong analytical, organizational, and creative thinking skills. ·
- Negotiation Skills ·
- Risk Assessment: Market evaluation and risk assessment skills. ·
- Retention: Customer satisfaction and retention skills. ·
- Presentation Skills ·
- Listening: Active Listening
Job Qualification ·
Education: MBA/BBA in Supply Chain Management, or a related field. ·
Experience: 3-5 years experience in freight forwarding/logistics/transportation industry required. Proven working experience in B2B sales will be a plus point. · Knowledge: Inbound/outbound sales, Sales Prospecting Advanced Techniques, familiarity with MS Office applications, and other logistics applications.
Skills
Job Details
Skylink Distribution Pvt Ltd
Skylink network’s business model helps multinational businesses with perfect supply chain solutions for the integrated trade among manufacturers, distributors, resellers & end-users. We support industrial trade in the global exchange of goods through contract logistics and supply chain management involving personalized services, risk management, and cost savings planning & strategies that offer the right choice for all international traded shipments around the world. Our value-added services ensure the flow of goods continues seamlessly, and supply chains stay lean and optimized for success. Our business holds the top position in Information technology, consumer goods, trade fair logistics, special transports, and special events logistics.
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