Company: Skyscrapers PVT Limited
Industry: Consumer Services
Designation: Client Liaison Executive
Minimum Qualification: Bachelor’s Degree from a HEC recognized university.
· Collect feedback from clients/customers after the service is provided; conducting daily and weekly help sessions.
· Drive continuous improvement strategies by managing the customer’s needs with precise communication, creativity and strong analytical thinking.
· Provide required information and documents to the clients.
· Develops and enhances strategic business partnerships by fully engaging and building trust with our clients to drive client retention.
· The candidate will need to regularly use his/her discretion and independent judgment in the performance of his/her duties.
· Builds and maintaining strong, long-lasting customer relationships
Experience: 6 months to 2 years
Experience: Candidates with a prior experience in client relationship management/customer support experience will be preferred.
Salary Package: PKR 30,000 to 40,000
Additional Benefits: Appreciation bonuses, Health Insurance, Double Compensation on Public Holidays, Referral Bonus
Shift Details: Rotational/Night Shift