Please turn on your javascript Customer Services Representatives Job, Islamabad,Karachi,Lahore,Faisalabad,Hyderabad,Multan,Peshawar,Sialkot, Smart Life B.V. | Robotics | Europe - ROZEE.PK

Customer Services Representatives

Smart Life B.V. | Robotics | Europe Unverified

Multiple Cities, Pakistan

Posted Oct 04, 2017 2454 views

PKR. 20,000 - 40,000/Month

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Job Description

If you excel in French / Spanish and-or German language please get in touch! >> Our 100% English position is fulfilled!Who are we?  Smart Life its Robotics division has launched a product line of high quality Robotic vacuum cleaners and plays a key role in making our lives more comfortable and easy. In the years to come more smart robotic products will be developed that will bring a direct added value to our households. It helps us to create extra time for the things that we really enjoy in life! Our HQ is based in Europe.

Who are you?  Pro-active | Quick learner | Correct and friendly | Trustworthy | Flexible | Responsible Personality

Qualities We Expect: 

• Fast Learner- Should be able to familiarize with the ins and outs of our robot vacuum cleaners, and be comfortable working in an online environment, with various channels of communication. • Customer focused - understand and address customer needs • Great communicator - needs to be able to communicate progress and challenges to the rest of the team • Fluent one of the following languages: French - Spanish or German (Advanced Level) in: reading, writing and speaking

Responsibilities:

• Attract new customers by effectively answering their questions on our robotics products online  • Encourage customer loyalty by providing troubleshooting and education to resolve customer complaints and concerns via e-mail, chat function and when required via Phone • Design and implement methods for storing and sharing information on customer complaints and queries, so that the rest of the organisation can learn

Reporting:

Will report to the Customer Service Manager in Europe 

Location:

Based in Pakistan Flexible location 

Working hours

Flexible / to be discussed / handy in cooperation with EU team Computer Skills Basic understanding required 

Experience

Proven experience in customer service activities and excellent in French /  Spanish or German language Competitive salary

Skills

Customer Service Excellence standard, Customer Service Operations, Customer Service Representatives, quick learner, flexible, Pro-active, Trustworthy, Correct and friendly, Responsible Personality

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Proven customer service experience in English (and / or Spanish & French) language)
Apply Before:
Nov 04, 2017
Posting Date:
Oct 04, 2017
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Smart Life B.V. | Robotics | Europe

Electronics · 11-50 employees - Islamabad, Karachi, Lahore, Faisalabad, Hyderabad, Multan, Peshawar, Sialkot

Who are we? Smart Life its Robotics division has launched a product line of high quality Robotic vacuum cleaners and plays a key role in making our lives more comfortable and easy. In the years to come more smart robotic products will be developed that will bring a direct added value to our house ...Read More

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