Responsibilities
• Monitor the health and utilization of AWS resources through CloudWatch and CloudWatch logs
• Create alarms in CloudWatch to proactively respond to any resource issues
• Use CloudWatch Log Insight to query log data for monitoring and troubleshooting incidents
• Install CloudWatch agents onto EC2 instances for custom metrics data gathering
• Create and restore snapshots of EBS volumes, databases (RDS, EC2)
• Patching, upgrading, and security updates of installed OS EC2 instances
• Create and manage AMIs, deploy new instances, and change resource instance types
• Help define and design Disaster Recovery procedures and validate via planned scenario testing
• Regular review of cost optimization reports, make recommendations, and implement optimization tasks following change management processes
• Work closely with the security team to help implement user access, troubleshoot access issues, maintain security groups
• Work closely with Value Stream teams during product development phases to help implement, troubleshoot AWS resources
• Understand a complex manual process and provide a simple and friendly user experience through an automated process.
• Deploy new or scale existing systems and software using automated build and deployment tools.
• Write and review accurate and complete support procedures, system documentation, and issue tracking entries.
• Provide 24x7 on-call support during assigned periods.
Minimum Experience Requirements
• Minimum of 2-4 years of IT experience supporting AWS infrastructure.
• Experience managingsupporting AWS Solutions:
AWS Services:
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