• Mentoring and knowledge transfer to other engineers within the team.

• Working within the software support team to analyse customer incidents, providing updates, fixes, and resolutions on these.

• Understanding incoming incidents, replicating these on UAT / QA environments in order to allow for fix verifications.

• Filter and resolve escalated issues within support, acting as a main point of contact other engineers to resolve issues beyond their skill set and knowledge.

• Drives Root Cause Analysis effort for critical incidents requiring actions to prevent reoccurrence.

• Expected to complete work-related training and learning with the goal of obtaining relevant Microsoft Certifications.

• Liaise with Team Lead to report on support issues. And as a team member you will also have:

• Experience in multiple IT disciplines including T-SQL, .NET, DB Admin, job management.

• Excellent troubleshooting skills with strong analytical skills.

• Strong Interpersonal skills with ability to support and communicate with users on all levels.

• Ability to work on own initiative and be self-motivated.

• Ability to work effectively as a member of a team.

• A strong desire and ability to learn new platforms and technologies

• Willingness to 'Get your hands dirty' • Extensive commercial/industry experience working in software development environments.

Required Education:

• Bachelor's Degree in any discipline. Computer Science (desirable)

• Relevant technical accreditations highly desirable

Required Skills

• C# .NET MVC (essential)

• HTML / Javascript

• CSS / Bootstrap

• Strong knowledge of OOP


• Source Control (e.g. GIT, TFS)

• JIRA / TFS / Task Management Tools / BitBucket

• Design Pattern

• DevOps Skills (Continuous Development / Continuous Integration)

• Azure / Cloud concepts Knowledge Advantageous:

• .NET WebForms

• DBA Skills

• Typescript / Angular

• .NET Core

• Mobile Development (i.e. Xamarin, UWP)

• Office 365 / SharePoint 365 / Dynamics 365 integrations development

• Any MS certifications

• MS Power Platforms 

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Apr 07, 2023
Posting Date:
Mar 07, 2023

Smart Placement Pvt Ltd

Recruitment / Employment Firms · 101-200 employees - Islamabad

Smart Placement established Search Recruitment firm, dealing with Technology, Engineering, call center, Health Care, Construction and many others.

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