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Call Center Executive

Smart Resource Smc Pvt Ltd

Islamabad , Pakistan

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Posted Mar 03, 2023 250 views

PKR. 50,000 - 70,000/Month

We are actively hiring candidates for our call center in Islamabad who can:

Effectively communicate with customers to understand their needs and demands in the English and Japanese language.
Answer customer support tickets and calls in a professional manner.
Research required information using available resources.
Accurately manage and resolve customer issues.
Route calls to the appropriate resource.
Adhere to standard operating procedures required by the process and organization
Awareness of relevant service levels.

Perks and benefits:

Good attractive Package with Incentives and Bonuses in dollar
Free Lunch / Tea / Coffee / Refreshment
Medical Insurance
Fuel allowances
Life Insurance

Skills

Customer Service Skills Fluent in English Customer Satisfaction Management Security Principles

Job Details

Industry:

Information Technology

Functional Area:

Client Services & Customer Support

Total Positions:

10 Posts

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Job Location:

Islamabad, Pakistan

Gender:

No Preference

Minimum Education:

Intermediate/A-Level

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

Apr 04, 2023

Posting Date:

Mar 03, 2023

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.