Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Fluency in the English Language.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Perks and Benefits:

  • Attractive Salary package
  • Attractive incentives and bonuses
  • 5 working days (Saturdays and Sundays are off )
  • Fuel Allowance
  • Free lunch, Refreshments
  • Medical insurance

Job Details

Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jun 20, 2023
Posting Date:
May 19, 2023

Smart Resources SMC Pvt Ltd

Information Technology · 11-50 employees - Islamabad

...

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Relation Officer

Callify SMC Pvt.Ltd, Islamabad, Pakistan
Posted Apr 04, 2024

Customer Sales Representative

Prime BPO, Multiple Cities, Pakistan
Posted Apr 16, 2024

Call Center Agent

Prime BPO, Multiple Cities, Pakistan
Posted Apr 25, 2024

Call Center Agent

Prime BPO, Multiple Cities, Pakistan
Posted Apr 25, 2024
View All
I found a job on Rozee!