We are actively hiring English speaking candidates for our Contact center in Islamabad D 12 Markaz – Salary 50 K Fixed plus 15% fuel Allowance.

Timings are from 9AM to 6PM – SAT- SUN OFF

Role and Responsibilities:

  • Effectively communicate with customers to understand their needs and demands in the English  language
  • Answer customer support tickets and calls in a professional manner
  • Research required information using available resources
  • Accurately manage and resolve customer issues
  • Route calls to the appropriate resource
  • Adhere to standard operating procedures required by the process and organization
  • Awareness of relevant service levels.


  • Fluent in English  (verbal only)
  •  customer support culture
  • Open to native and non-native speakers
  • Ability to explain complex information 
  • Exceptional customer support skills
  • Self-motivated
  • Excellent interpersonal skills
  • Basic computer knowledge
  • Aptitude for learning, understanding and conveying services to members

Perks and benefits:

  • Attractive Package with Incentives and Bonuses
  • Free Lunch / Tea / Coffee / Refreshment
  • Medical Insurance
  • Fuel allowances
  • Life Insurance
  • Salary is from 50000 to 60000 Basic  – Bonus will be added on after Target Achievement
  • Training will be provided – Financial Trade platform. US Forex , Cryptocurrency
  • Timings are from 8:30  to 6:00 – Sat Sunday Off – Morning Shift -
  • 3 to 5 days Training for the candidate for trading standards.

Please Note: This Job is strictly for Islamabad/Rawalpindi Residents only, Please Do not apply if you are outside these cities or not willing to relocate.


Job Details

Total Positions:
9 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
18 - 50 Years
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jun 20, 2023
Posting Date:
May 19, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Smart Resource Smc Pvt Ltd

Information Technology · 11-50 employees - Islamabad


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