This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Feb 23, 2023 154 views
PKR. 50,000 - 60,000/Month
Role and Responsibilities:
- Effectively communicate with customers to understand their needs and demands in the English language
- Answer customer support tickets and calls in a professional manner
- Research required information using available resources
- Accurately manage and resolve customer issues
- Route calls to the appropriate resource
- Adhere to standard operating procedures required by the process and organization
- Awareness of relevant service levels
Eligibility:
- Fluent in English (verbal only)
- customer support culture
- Open to native and non-native speakers
- Ability to explain complex information
- Exceptional customer support skills
- Self-motivated
- Excellent interpersonal skills
- Basic computer knowledge
- Aptitude for learning, understanding and conveying services to members
Perks and benefits:
- Attractive Package with Incentives and Bonuses
- Free Lunch / Tea / Coffee / Refreshment
- Medical Insurance
- Fuel allowances
- Life Insurance
Job Details
Industry:
Functional Area:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Age:
18 - 50 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Mar 24, 2023
Posting Date:
Feb 23, 2023
Work Environment
Supervisor’s gender:
Male
Percentage of female coworkers:
30-39%
Smart Resource Smc Pvt Ltd
Information Technology · 11-50 employees - Islamabad
...
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