This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted May 17, 2021
PKR. 25,000 - 35,000/Month
Responsibilities:
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Requirements:
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
Job Details
Industry:
Functional Area:
Total Positions:
19 Posts
Job Shift:
Third Shift (Night)
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jun 18, 2021
Posting Date:
May 17, 2021
SMR Consultants
Services · 1-10 employees - Islamabad, Rawalpindi
SMR Consultants
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Similar Job Titles
Customer Sales Representative
Rayymen Technologies Private Limited, Lahore, Pakistan
Posted Apr 17, 2024Customer Sales Representative - Cold Calling
The Digi Tech Resource Group, Lahore, Pakistan
Posted Apr 19, 2024I found a job on Rozee!
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ali Aziz
CEO
Shopistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zohaib Ali
Marketing Manager
Digital Online Devices
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
