This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Mar 16, 2023 86 views
PKR. 18,000 - 25,000/Month
We are looking for a Call Center Representative candidate who can accept ownership for effectively solving customer issues, Cold Callings, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and alternatives
Requirements and skills
- Previous experience in a customer support role
- Track record of over-achieving targets.
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Apr 16, 2023
Posting Date:
Mar 16, 2023
Work Environment
Supervisor’s gender:
Either
Percentage of female coworkers:
1-9%
SMT Digital
Information Technology · 1-10 employees - Islamabad
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