Softech Worldwide / VIDIZMO is a Microsoft Gold Applications & Cloud Partner, recognized as a Challenger in Gartner Magic Quadrant for Enterprise Video Content Management.
We provide cutting-edge technology solutions for Fortune 500 companies across the globe. To maintain the best customer experience with our product, service, and support, we are looking to hire highly qualified, dedicated, and self-motivated candidates who can help us further our business mission i.e. to deliver highly innovative technology solutions while always putting our customers first.
If you are up for a challenging yet rewarding work experience with one of the brightest minds, this place is for you! We offer competitive salary packages, benefits, exposure to international markets, and the opportunity to work with a team of highly qualified professionals.
We are currently looking to hire 'IT System /Solutions Engineers'. An ideal candidate is responsible to design, deploy, manage, maintain & monitor on-premises, cloud and hybrid systems/infrastructure with Level 1 and Level 2 support.
Candidate will be responsible for:
• Solving technical product issues of our customers, resellers & personnel's & communicate directly with them using the phone, ticketing system & remote tools.
• Develop & maintain expert knowledge of the VIDIZMO (www.vidizmo.com) product suite
• Educate users on all functions and features of VIDIZMO product line
• Keeping customers happy with prompt responses & excellent communication.
• Reporting product issues to development
• Support delivery and implementation services as necessary.
• Strong hands-on experience in IT Systems, Cloud, Scripting
• Experience with Windows environments, Web servers, Databases and core infrastructure systems.
• Software Development, DevOps background Preferred
• Strong networking skills such as DNS, TCP/UDP, Firewall, Routers, Unicast/Multicast.
• Self-starter with fluent English speaking & excellent English writing skills.
Managing and scaling complex SaaS or Cloud environment, Scripting, DSC, Knowledge or certifications in cloud operations & Microsoft Azure, or working with Streaming technologies.
We offer market competitive packages + Medical + Life insurance + Annual paid leaves +Leaves encashments + Performance based increments etc.
Experience: 3-5 years in System & network Administration & Tier 1,2 support etc.