Job Description

We are searching for a perceptive Assistant Manager to oversee office operations and staff members. 

Responsibilities

  • Ensuring company policies are followed.
  • Resolving customer issues to their overall satisfaction.
  • Actively available on Social Media to promote company's products and also address customers queries.
  • Maintaining an overall management style that follows company best practices.
  • Preparing and presenting employee reviews.
  • Assisting customers whenever necessary.
  • Organizing employee schedule.
  • Ensuring a consistent standard of customer service.
  • Completing tasks assigned by the senior authorities accurately and efficiently.
  • Supervise and manage all day-to-day office administrative activities.
  • Responsible for any other task assigned by management.
  • A passion for customer service and team mentoring is also a plus

Requirements

  • BSc/BA in Business Administration or relevant field; MSc/MA is a plus.
  • Excellent English speaking skill.
  • Must be able to use and handle social media.
  • Must be self-motivated and possess the desire for self-development.
  • Have the ability to work autonomously when required.
  • Be a team player.
  • Be dedicated to customer satisfaction and a great customer experience.
  • Familiarity with financial and customer service principles
  • Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
  • Proficient user of MS Office (MS Excel in particular)
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Problem-solving attitude
  • Flexibility to work in shifts

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Cantt, Peshawar, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jan 22, 2021
Posting Date:
Dec 21, 2020

Software Craft Pvt Ltd

Information Technology · 11-50 employees - Peshawar

Software Craft Pvt Ltd specializes in the development and distribution of software and technologies for Windows, Mobile and Web.

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