Who we are?

Soloinsight Inc USA was founded on the driving principles of automation and security, to improve operational efficiencies. Since its incorporation in 2013, it has grown into a leading platform adopted by a wide variety of companies from mid-size, growth-oriented firms to Fortune 100.

What we do!

We are Software company, our SaaS product CloudGate is a modular Physical Identity and Access Management platform designed to manage physical and logical identities and credentials. CloudGate unites global identities from disparate Physical and logical access control systems.

About the Position!

We are seeking a Senior Software Technical Writer to join our Technical Project Management Team in our Lahore Office.

As a technical writer in the software group, you will be responsible for creating world-class documentation and training material for internal and external audience.

You will work closely with distributed development teams throughout the software development lifecycle to create reliable, clear, and concise content. You must have a passion for working with engineering teams on highly technical products and making information available to internal and external customers in innovative and engaging ways

What will you do?

Job Role and Duties:

  • Build strong partnerships with software engineers, product managers, and other experts and stakeholders
  • Conduct need analysis sessions to determine the appropriate depth and breadth of content 
  • Research and build knowledge about products, services, technology, or concepts to be documented
  • Determine the clearest and most logical way to present information and instructions for greatest reader comprehension and writes and edits technical information accordingly
  • Prepare or commission graphics and illustrations to elaborate or complement technical writing
  • Meet with subject matter experts in order to ensure that specialised topics are appropriately addressed and discussed
  • Collaborate with translators as necessary to convert writing into a variety of languages
  • Work with Support and QA colleagues to ensure that the finished documentation meets product requirements
  • Revise, edit, or update instructions, technical information, and frequently asked questions as necessary
  • Create, adapt, and follow project schedules and deadlines
  • Specialize in technical writing for software industries
  • Remain up-to-date on technological and product developments as well as universal specifications relevant to industry

What are we looking for?

Qualifications and Skills:

  • Minimum of 5 years experience in preparing technical and user documentation for software applications.
  • Bachelor's Degree in a relevant field, such as Professional Writing, Engineering, or Computer science
  • Minimum 5 years of experience working with technical products (hardware and or software)
  • Exceptional writing skills to produce effective technical content for an engineering audience
  • Proven ability to plan and deliver work within an agile development process
  • Proficiency with content authoring, publishing, and multimedia development
  • Strong analytical and problem-solving skills with a high attention to detail
  • Exceptional ability to work with cross-functional teams to build partnerships and get things done
  • Knowledge of cloud platforms, edge devices, IoT, KPIs and analytics, and similar concepts
  • Experience in material handling systems or similar industry would be an asset

About Schedule!

Working Hours and Schedule:

  • 40 plus hours per week - Must be willing to work overlapping hours as needed
  • Monday to Friday 

What do we offer? 

Exciting Benefits:

  • Market-leading Salary and Allowances
  • Medical Insurance Coverage – Self & Dependents
  • Parents Medical Coverage
  • Disability insurance
  • Life Insurance
  • Outdoor Medical Allowance
  • Provident Fund and EOBI
  • Performance-based bonuses
  • Annual Performance Reviews
  • Home Internet Subsidy
  • Conveyance Allowance
  • Company Subsidized Vehicle Financing Plans
  • Company Provided Dinner
  • Professional Development Budget
  • Recreational area for in-house games
  • In-house Gym
  • Friendly work environment
  • Training opportunities
  • Friendly work environment
  • Company Sponsored Recreational Tours
  • Earned Annual Leaves
  • Leave Encashmen

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
Technical Project Management
Job Location:
New Garden Town, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Software Engineering background will be given preference.
Career Level:
Experienced Professional
Minimum Experience:
3 Years (Experience in similar role in software industry is a must.)
Apply Before:
Apr 20, 2021
Posting Date:
Mar 19, 2021

Soloinsight Pvt. Ltd.

Information Technology · 101-200 employees - Lahore

Soloinsight Pvt Ltd is a subsidiary of SoloInsight Inc, USA, provides technology solutions using an identification platform of integrated software and sensors to help customers manage critical resources – security, personnel, assets, and visitors – while maintaining compliance. Through 10 years of engagement with our customers, we have crafted accurate, swift, and elegant recognition solutions

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