The Role: Associate, Enterprise Technical Support
The Location: This position is based in Islamabad, Pakistan
The Team: We are responsible for providing 24/7 in-office product technical support for all our enterprise products.
Wondering what is In-office support? It includes monitoring and responding to email and phone queries to resolve issues with feeds, file format, API, first level data research and ad hoc project support.
The Impact: This is the first line of defense for all enterprise products. It involves monitoring product, validating, notifying clients, addressing client queries and raising improvements as per the procedure. By enthusiastically identifying issues with the product, the Associate will help provide excellent client experience.
What’s in it for you:
What we’re looking for:
About S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research, and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies, and governments to make decisions with confidence.
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law.
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive a ...Read More