Credit Solutions Market Development - Analyst

The Role: Product Manager on the RX/Americas Market Development Team

Grade: 10 (For internal candidates)

The Location: Islamabad

The Team: Our Credit Solutions (CS) team is a distinct business line within our Credit & Risk Services business unit that is fully dedicated to the commercial distribution of the ratings intellectual property of our Ratings division. Our combined product teams serve as a vehicle to develop solutions that integrate intellectual property across both the Ratings and Market Intelligence divisions. We bring together market-leading credit ratings data along with comprehensive analytics, company research and related data.

The Impact: You are a key member of the global product management team developing and managing the flagship commercial desktop and feed offerings, RatingsDirect and RatingsXpress respectively, which includes S&P’s proprietary credit ratings, research, risk indicators, financial data, and tools/analytics.  

You will directly participate in tactics related to the expansion and retention of the Credit Solutions book of business, primarily in the EMEA region. You will work closely with business partners to execute client engagement, renewal and lead-generation campaigns.

What’s in it for you: As a member of the RatingsDirect product management team, you will be contributing to the success of Credit Risk Solutions’ premier desktop and feed subscription products. 

• You will work closely with our management, marketing, education, commercial, prospecting, client support, product specialist and product development functions.
• You will contribute to analyzing customer data, persona insight and book of business trends to develop strategies to support delivery of a new product. 
• Gain an In-depth understanding of RatingsDirect® and RatingsXpress® personas, and the value of S&P Global Ratings’ IP.
• You will contribute to efforts to identifying target personas and workflow for new enhancements in both feeds and desktop products

Responsibilities:

• Perform detailed analysis of financial performance from different viewpoints, including segment, region, country and historical perspectives, to monitor and report performance as well as identify key KPIs to focus on
• Collate, synthesize and interpret trends via user feedback, commercial win/loss pipeline data to identify product strengths, weaknesses, opportunities and threats and deliver new campaign and outreach ideas
• Work with stakeholders, such as the Education and Marketing teams, to prepare relevant materials to complement commercial campaigns
• Help to conduct market research to find prospective targets who are not currently clients (white space analysis)
• Produce and manage targets and campaign lists with tools such as Excel and SmartSheet
• Participate in outreach campaigns of various natures.  Outreach campaigns can vary in terms of objectives, from gathering feedback on the product for the product development team to building detailed descriptions of workflows to deliver high quality marketing campaigns
• Support communications to deliver insight and updates to internal teams for RatingsDirect® and RatingsXpress® e.g. hub posts, deals of the month; popular research insights, etc.  
• Support commercial stakeholders in pricing new opportunities and renewals
• Utilize the RatingsDirect® content and screener tools to develop useful solutions for clients
• Participate in the creation of product and marketing collateral, including user guides, release notes, client newsletter, or as assigned
• Maintain a library of user profiles, personas and workflows

What We’re Looking For: We are looking for a member of the product management core team to support revenue-generation strategies and monitor outcomes of commercial and marketing campaigns.

Basic Qualifications:

• Bachelor's degree or equivalent qualification (in Finance preferred, not required).
• Advanced knowledge of MS Excel.
• Effective presentation skills and the ability to communicate at all levels of the organization.
• Experience developing and maintaining BI dashboards
• Experience with Tableau would be advantageous
• Ability to work European hours while having some flexibility to accommodate other time zones
• Knowledge of SQL or API database querying

Preferred Qualifications:

• Knowledge of credit fundamentals and an understanding of the Credit Rating Agency business model and content would be helpful
• Excellent interpersonal, written and oral communication skills.
• Familiarity with Salesforce is desirable
• Comfortable working in a matrixed environment, ability to influence outcomes in parallel teams

Return to Work:

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return-to-Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace

About Company Statement:

At S&P Global, we don’t give you intelligence—we give you essential intelligence. The essential intelligence you need to make decisions with conviction. We’re the world’s foremost provider of credit ratings, benchmarks and analytics in the global capital and commodity markets. Our divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. For more information, visit www.spglobal.com.

S&P Global has a Securities Disclosure and Trading Policy (“the Policy”) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy’s requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment. 

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