The Role: As a Data Researcher I in our Bank Rates team, you will be responsible to ensure the accuracy, completeness, and timeliness of data published in MI platform. Maintain a high level of subject matter expertise related to content set, including knowledge of internal applications and external products.
The Location: This position is based in Islamabad, Pakistan.
The Team / The Business: We are truly a global firm. The presence of our Bank Rates teams spans over Pakistan, Philippines, India and the United States.
Impact: You will have an opportunity to improve your skill set and grow a global internal and external network that will enable you to regularly assess client service levels and identify creative, viable ways to drive meaningful improvement.
The Career Opportunity: Our Company prides itself in being an equal opportunity employer and a result faced meritocracy. We set high standards and value accountability for all. At the same time, we seek to identify and reward exceptional performance with growth opportunities. Based on planned growth and initiatives, you have an opportunity to emerge to more specialized roles and act as a resource for the team.
You will contact US banks during US business hours primarily via phone calls, supplemented with emails and Internet-based research to collect comprehensive information on the interest rates for their banking products according to SPGMI parameters
You will be responsible for timely entry and submission of data within given timeframes
Developing and maintaining business relationships with external contacts/clients as a means to actively track information on the covered content set falls under the preview of this job
You are required to keep up-to-date with industry knowledge and build with experience and passage of time
Improving measures for capturing data and identify new collection methods related to the covered content set. As well as performing audits on rate submission jobs and web and call sourced jobs
Ability to work on rate update, 360s, initial collection, daily mortgage and Refusal To Quote jobs
You will have the capacity to learn and work on Fees related and charter jobs Opportunity to perform one on one trainings for associates to improve data researching methods after reviewing their work
Lastly, the ability to contribute to the department through initiatives including but not limited to Lean, Automation, RPA and Quality Analytics
Work Shift: This is a permanent night shift role. Applicants should be flexible working in the timings of 6 PM to 3 AM.
What We’re Looking For:
Minimum of a Bachelor's/College degree
Excellent communication skills with a great telephonic manner to speak to international clients
Prior experience in a client facing role/call center is preferred
Previous calling experience is an added advantage
Tight-knit collaboration skills
Eager to learn new things and be a standout teammate
Ability to work under tight deadlines
Excellent attention to detail
An interest in the tech industry
S&P Global Market Intelligence
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence.
To all recruitment agencies; S&P does not accept unsolicited agency resumes. Please do not forward such resumes to any S&P Global employee, office location or website. S&P Global will not be responsible for any fees related to such resumes
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive a ...Read More