Posted Jul 14, 2021 6 views
Overview
To assist and support the sales team on a daily basis. To be the first point of contact for our customers both new and existing. Maintain and develop the customer database and create customer appointments on behalf of the Team. Pass on leads and respond to customer enquiries and queries.
Reports to: Sales Manager UK
Main accountabilities include:
• Control new credit applications and liaising with Credit Control and other departments to ensure a good flow of information.
• Making sales appointments via telephone for UK Sales Team
• Telesales (limited) following up leads created by the Sales Teams.
• Using tools available to secure new business throughout the entire product range
• Resolve any customer service issues arising and liaise with the customer services team when required.
• Production of reports and support statistics when required.
• Maintain customer database/mailing list, including the issuing of web passwords and monitoring usage.
• Assisting when required for various marketing projects.
• Other Administrative tasks as required.
Qualifications and Experience:
• Ability to discuss and negotiate complex issues in a clear manner.
• Good interpersonal skills with the ability to create &develop loyalty among AMI’s customer base.
• High degree of initiative and self-sufficiency.
• Commercial awareness and good levels of numeracy.
• Excellent administration skills.
• Familiar with Microsoft office packages desirable.
• Ability to delegate and track tasks.
• Good attention to detail.
Skills
Job Details
MENZIES-RAS Pvt Ltd
Menzies-RAS (Pvt.) Ltd. is an ISO 9001:2015 & OHSAS 18001:2007 Certified Ground Handling Company, which right from its inception embarked upon the mission to introduce the best “Ground Handling Practices” consistent with the International Standards. The tenets of best practices in passenger handling, cargo management, ramp operations, baggage handling, equipment reliability, occupational health & safety, security and human resource development are our hall mark.
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