• Manage outbound calls in a timely manner
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.

Responsibilities

  • Previous experience in a customer support role
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively

Job Details

Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
Male
Age:
18 - 30 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Oct 05, 2021
Posting Date:
Sep 16, 2021

Spearhead Solutions

Information Technology · 11-50 employees - Islamabad

For more than 20 years, Spearhead has focused on information technology. This dedication has allowed us to build a global company with multiple teams who deliver our promise and specialized expertise. We offer services that meet the evolving needs of some of the world’s largest, most forward-thinking companies. And when things change, which they often do, we have the courage to adapt and evolve quickly.

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