Posted Jul 20, 2017 4 views
We are looking for a suitable candidate who can manage our customer services on social media and WhatsApp.Responsibilities:
- Timely response
- Order Processing
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Place orders online.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Customer Service Representative Skills and Qualifications: Customer
Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict.
Job Details
Speedylancer
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