Sr. Operations Officer

General Position Summary:

The Senior Operations Officer will be responsible for the Operational efficiency, compliance of the organization with its field districts – ensuring an adherence to in-country policies are established and functioning. S/he will directly manage the office support staff and provide technical assistance to field staff, including monitoring visits, training and audits to the standard procedures of organization. 

A heavy emphasis is placed on the manipulation of operational functions that includes Administration, Information Technology, Logistics; (Procurement, Asset Management, Fleet Management, Warehouse), and provide training / orientation to the team so that they could effectively perform their respective support functions to provide timely and efficient support to program activities with compliance to organization and donor regulations as well.

Essential Job Responsibilities:

• Provide program full operational support, coordination in programmatic activities designed to meet program objectives.
• Possess a clear understanding of the policies and procedures making sure that all Operational responsibilities are carried out in accordance with these policies and procedures.
• Develop and manage the systems in office, for full integration with organization systems.

Field Staff Coordination:

• Ensure the application of standard procedures of organization in the field districts.
• Make sure that the monthly programmatic activities in project implementation districts are adhering with our practices and provide continuous support to field staff in terms of Operations.

Program Coordination:

• Execute operational orientation of new team member in Quetta as well as in field districts; participate in monthly and annual program planning.
• Participate in routine meetings with program team and provide them operational support.
• Sharing of PR Master List with Country Office on monthly basis.

 Finance Coordination:

• Work with Finance and program departments on planning and managing operational budget.
• Ensure necessary reports are provided to finance for financial planning and allocation activities.
• Sharing of Operations related documents with Finance department on required basis.

Staff Management:

• Overall responsible for management of the support staff and cconduct orientation sessions for support staff and supervise them closely to ensure that they are properly trained and capable of fulfilling organization’s objectives.

HR Activities:

• Provide support in HR practices such as, IOP reviews, evaluation, and timesheets, leave record.
• Provide support in hiring interviews, fulfilling organization standard procedure at Quetta office and whenever requested by the Country Office. 

Security:

• Close coordination with Sr. Security Officer and as being operations lead, provide support in managing security for office and its field districts.
• Robust coordination with field staff as well as Quetta team travelling to field districts.
• Supervise administratively Transport department. 

Operational Support:

• S/he will be responsible for the management of all administration, IT and logistics functions and is responsible for the full and proper implementation of organization systems of management, compliance and control with regard to the following disciplines:
• Provide the support to procurement Officer in completion of “PR Master List” and their sharing with Manager Operations at Country Office on monthly basis.
• Administration of Warehouse using organization standard practice.
• Manipulation of programmatic commodities using organization standard policies and procedures.
• Maintain confidentiality of all team members personnel issues including disciplinary procedures and contracts.
• Maintain and monitor all communication systems and electronic equipment.  This will involve management of standard operating procedures, maintenance of equipment, and enforcement of established protocols with organization team.
• Other relevant duties as assigned by the supervisor.

Supervisory Responsibility

Procurement Officer, TMT Officer, Warehouse Officer, Admin Officer, Drivers.

Accountability:

Reports Directly To: Team Leader - South

Works Directly With: Program, Finance teams, Operations team, Field teams

NOTE:

• Only shortlisted candidates will be called for interview.
• The management reserves the right to accept or reject any or all CV(s) without assigning any reason.

We are an equal employment opportunity employer and female are strongly encouraged to apply