A renown IT Solutions & Digital Marketing agency is looking for capable Client Relationship Executives / Officers that can manage its existing clientele outside Pakistan (majorly USA & UK) and can help lead the company with other online business development campaigns.
Roles and responsibilities may include but shall not be limited to,
-Communicate with existing clients about their ongoing projects.
-Manage queries of existing client-base
-Follow up with customers and ensure customer satisfaction.
- Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client
- Become the reliable point of contact for each customer that is required to establish a strong business relationship
-Work on other online business development campaigns
Key Requirements :
-Basic knowledge about software development and digital marketing is mandatory.
-Must have prior experience in customer service / online client handling.
-Fluent in English (Speaking & Writing)
- Must have a long term attitude
P.S : Please DO NOT APPLY if you do not have a prior online sales experience in an IT company / if you do not have basic knowledge about software development and digital marketing.
pSR7 is a global technology and innovation company./p