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Job Description

  • A leading online medical and dental equipment company is looking for experienced Customer Service Representatives.
  • The roles and responsibilities may include but shall not be limited to,
  • Answer calls professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
  • Answer all queries being received on live chat or social media and try to get maximum confidence of customer.
  • Coordinate with all relevant departments for customer's queries, complaints and orders.
  • Refer unresolved customer grievances or special requests to concerned department as per urgency of issue.
  • Managing data and information, must be fluent in English speaking and listening
  • Manage inbound and outbound calls, Local and international
  • Generate sales leads
  • Provide timely and accurate information to incoming customer order status and product knowledge request, ensuring service level is maintained.

Requirements:

  • Proficient in verbal communication English and Urdu
  • Experience: 1– 2 Years (Customer Service relevant experience)
  • Have strong sales pitch capabilities
  • Patience & Customer centric attitude
  • Proficiency in English with British accent (preferred)
  • Note : Preference shall be given to candidates that have prior experience related to medical / dental equipment / hospital or Clinics!

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Aug 30, 2020
Posting Date:
Jul 29, 2020
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SR7

Information Technology · 11-50 employees - Lahore

pSR7 is a global technology and innovation company./p

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