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Job Description

A leading online medical and dental equipment company is looking for experienced Customer Service Representatives.

The roles and responsibilities may include but shall not be limited to,

  • Answer calls professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
  • Answer all queries being received on live chat or social media and try to get maximum confidence of customer.
  • Coordinate with all relevant departments for customer's queries, complaints and orders.
  • Refer unresolved customer grievances or special requests to concerned department as per urgency of issue.

Requirements

  • Excellent written English skills and communication.
  • Prior experience in the customer care industry related to dentistry or dental clinic
  • Strong problem solving skills
  • Patience & Customer centric attitude
  • Flexibility and adaptability

Note : Preference shall be given to candidates that have prior experience related to medical / dental equipment / hospital or Clinics!

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Aug 15, 2020
Posting Date:
Jul 14, 2020
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SR7

Information Technology · 11-50 employees - Lahore

pSR7 is a global technology and innovation company./p

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