Posted May 28, 2023 148 views
- Provide expert Microsoft 365 and Azure Administration and infrastructure support (AAD, Exchange Online, License Management, Entra and Identity management, Intune and Autopilot, etc…).
- Respond to and remediate malware and phishing incidents.
- Troubleshooting of tickets.
- Troubleshooting, implementing, and administering server/client systems
- Responsible for patching and maintenance of the Windows and Linux-based operating configurations on all organization servers and serve as technical point of contact for security and patching changes to the operating environment.
- Recommends changes to servers and operating systems that would improve system and network performance.
- Create and maintain network, security and other departmental policies and procedures.
- Provides advanced support for Windows based operating systems.
- Provide on-call support and assistance to end users.
Required Skills:
- 3+ years working experience supporting hardware and operation system (Microsoft) technologies as well as providing end user support.
- Ability to independently provision and manage Windows servers with all standard roles (AD, DHCP, DNS, RDS, file/print sharing, etc…).
- Experience troubleshooting mail flow issues and an expert functional understanding of SMTP, TLS, DKIM, SPF, and DMARC.
- Excellent verbal/written communication.
- Strong customer service and interpersonal skills.
- Office 365 and Azure cloud Administration experience.
- Collaboration Tools: Microsoft Teams, O365, WebEx, Zoom.
- Troubleshoot and resolve daily support tickets including end-user support via phone, email, and remote control.
- Assist end users with troubleshooting to identify root cause, and provide technical support when needed.
- Working knowledge of Microsoft Windows Active Directory Services support.
- Monitoring & Administration of backup process.
- Experience with Security Protocols, VPN, IPSEC, SSL
- End user support for all desktops, laptops, and mobile devices
- Knowledge of Unix systems administration is a plus.
Work Schedule – Minimum 8 hours shift – Monday to Friday (6:00 PM to 2:00 AM)
Note: Kindly do not apply if you dont have required experience in Microsoft 365 and Azure
Skills
Job Details
SSA Soft (PVt) Ltd
SSA Soft offers end-to-end security solutions, streamlines security controls requirements, improve management processes and assist companies in mitigating the evolving security risks. We assist companies to define and implement effective and efficient information Security Management System and provide advisory services that align companies IT Security Strategy with their business objectives and goals to achieve regulatory and internal compliance. We develop custom mobile computing software and provide application support
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