Call Center Representative

STG International Verified

Karachi , Pakistan

Posted Nov 09, 2021 820 views

PKR. 25,000 - 50,000/Month

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Job Description

We are hiring Staff for our New branch (shahra e faisal).

  • Fresh/experienced boys & girls who can speak english fluently can apply for this position.
  • Rs 25,000 - Rs 50,000 (Base Fixed Salary with no sales no targets)
  • Full-Time 1 minimum of Year of international Call Center Experience would be more preferable! As our expansion in the international markets, we are currently looking for Full time Call Center representatives and Managers as well,
  • Outbound/cold calls, Provide general information to consumers interested in the services/products we offer and will be responsible for assisting them in completing lead over the phone and handing it over to the closing team. You will also inform customers of the product terms and features and project a professional company image through voice and online interactions.

Job Responsibilities and Duties:

  •  Make calls to qualify the leads
  •   Provide product/service information to customers
  • Strive to improve customer satisfaction through excellent customer service.
  • Maintain a courteous and friendly nature when interacting with customers irrespective of their temperament.
  • Informs clients by answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Ensure shift call and sales targets to be achieved.
  • Build sustainable conversation and engage customers by taking the extra mile to route the call for sales completion.
  • Follow set procedures to ensure equipment and devices are operational
  • Identify and escalate issues to supervisors
  • Route calls to appropriate resources
  • Recognize, document, and alert the management team of trends in customer calls Other duties as assigned Benefit Of Joining Us:
  • Multinational Experience For Fortune 500 companies
  • Basic Salary
  • Healthy and Attractive Commissions
  • Bonus/ Incentives.
  • Personal Development from international trainers
  • Travel opportunities
  • Great Work Environment.
  • 1 week training will be provided.

Job Details

Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Dec 10, 2021
Posting Date:
Nov 09, 2021

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
30-39%
Flexible work time:
Yes
Remote work option:
No
Transport allowance:
Yes
Dedicated vehicle / Pick-and-Drop:
No
Overnight travel requirement:
Not at all
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STG International

Services · 1-10 employees - Karachi

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