A well-established study abroad consultancy is looking for an experienced Student Counseling Officer who is dedicated to enhancing the customer experience and fostering a supportive environment for students. The successful candidate will be instrumental in guiding prospective students through their study abroad plans, ensuring they receive accurate, personalized advice and assistance. This full-time, on-site role offers the chance to work in a diverse and inclusive setting while contributing to students’ academic and career success.
Key Responsibilities
Provide expert counseling to students interested in studying abroad by helping them explore various educational options and understand application procedures. Assist students in choosing suitable courses, universities, and countries based on their academic qualifications and career aspirations. Stay informed about the latest international education trends, visa regulations, and admission criteria. Develop and maintain strong relationships with students, parents, and educational institutions to boost customer satisfaction. Address inquiries professionally and resolve any concerns promptly to ensure a positive experience. Work collaboratively with the team to devise strategies that improve service delivery and expand the client base.
Required Qualifications
Demonstrated experience in student counseling or a related role within the education consultancy sector is essential. Excellent communication and interpersonal skills are required to effectively engage with a diverse range of clients. A genuine passion for helping students achieve their educational goals and a strong commitment to delivering outstanding customer service are vital. The ability to work both independently and as part of a team in a fast-paced environment is necessary. Proficiency in relevant computer applications and tools used for counseling and documentation is expected.
Preferred Qualifications and Benefits
Knowledge of international education systems and visa procedures is highly desirable. Candidates with a background in education, psychology, or counseling will have an advantage. The company promotes diversity and equal opportunity, welcoming applicants from all backgrounds. The position offers a competitive monthly salary ranging from Rs20,000 to Rs25,000. Working on-site provides valuable hands-on experience within a dynamic consultancy environment.
Interested candidates are encouraged to apply through the official job platform by submitting an updated CV. This role presents a rewarding opportunity to make a meaningful impact on students’ futures while advancing professionally in the study abroad consultancy field.