We are looking for a Senior Customer Support Executive having 2-3 years of experience in customer relationship management.

Responsibilities:

  1. Answering calls of customers
  2. Replying to customer emails
  3. Replying customers on live chat
  4. Forwarding customer query to the concerned department
  5. Contacting customers after the query is resolved

He/she must have the following skills:

  1. Excellent English communication skills
  2. Must have American English accent
  3. Must have the ability to take up multiple customers queries at a time
  4. Must have the ability to manage team

 

Candidates will be shortlisted on the basis of experience and campaigns they have worked in.

Job Details

Total Positions:
2 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Sep 28, 2018
Posting Date:
Aug 27, 2018

Suave Solutions

Information Technology · 101-200 employees - Lahore

Suave Solutions is an Information Technology and Software company, providing e-commerce, bpo, customer support, digital marketing, and web and mobile application development services. Our development team is dedicated to solving the client's needs as per their requirements, transforming their ideas into reality, helping their company to reach its full potential and being your guide to existing and emerging Web and Mobile application technologies.

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