Posted Aug 16, 2018 17 views
Experience
3+ year experience in Software Support including:
- Understanding and documentation of requirements by evaluating clients’ procedures and processes.
- Communicating clients’ requirements with the development team.
- Managing support team to provide technical and training support to clients
- Preparing software technical and user manual
- Conducting clients’ training
Skills
- Excellent communication skills.
- Focus on customer satisfaction.
- Methodical problem-solving skills.
- Good organizational skills e.g. time management and balancing priorities
- Technical know-how of websites/ app development
- Must have worked as Team Lead
- Must have worked with Business Development Department
- Must have good knowledge of Product management
Job Details
Suave Solutions
Suave Solutions is an Information Technology and Software company, providing e-commerce, bpo, customer support, digital marketing, and web and mobile application development services. Our development team is dedicated to solving the client's needs as per their requirements, transforming their ideas into reality, helping their company to reach its full potential and being your guide to existing and emerging Web and Mobile application technologies.
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