• Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.Manage and resolve customer complaints.
  • Manage and resolve customer complaints.
  • Call customers on a frequent basis.
  • Process orders, forms, and applications.
  • Route calls to the appropriate resource.
  • Document all the call information as per the SOP.
  • Provide the management any insight or observation about the customers.
  • Coordination with the execution team and the workers.

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Mohammad Ali Society, Karachi, Pakistan
Gender:
No Preference
Age:
23 - 28 Years
Minimum Education:
Bachelors
Degree Title:
B.com
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
May 01, 2017
Posting Date:
Apr 14, 2017

Sukoon

Construction / Cement / Metals · 11-50 employees - Karachi

Sukoon

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Customer Support Representative

Ascent Communique, Karachi, Pakistan
Posted Apr 20, 2024

Customer Support Representative

Talk Agent, Lahore, Pakistan
Posted Apr 17, 2024

Customer Support Representative

Nexa Technologies, Lahore, Pakistan
Posted Apr 17, 2024
View All
I found a job on Rozee!