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Job Description

  • We are looking for a Relationship Officer to build and preserve trusting relationships with our customers.
  • We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
  •  To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.
  • We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
  •  Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.

  Responsibilities

  • Understand customer needs and develop plans to address them
  • Identify key staff in client companies to cultivate profitable relationships
  • Resolve customer complaints quickly and effectively
  • Forward upselling and cross-selling opportunities to the sales team
  • Promote high-quality sales, supply and customer service processes
  • Aim to preserve customers and renew contracts
  • Approach potential customers to establish relationships

Requirements

  • Proven experience as a Client Relationship Officer
  • Knowledge of customer relationship management (CRM) practices
  • Experience in sales or customer service is preferred
  •  Problem-solving attitude
  • Excellent communication skills
  • Aptitude for fostering positive relationships
  • Teamwork and leadership skills
  • Customer-oriented mindset
  • BSc/BA in Business Administration or similar field

Job Details

Job Channel:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Daroghewala, Lahore, Pakistan
Gender:
Female
Age:
20 - 35 Years
Minimum Education:
Bachelors
Degree Title:
customer relationship or related
Career Level:
Experienced Professional
Experience:
Less than 1 Year - 2 Years
Apply Before:
Oct 22, 2020
Posting Date:
Sep 21, 2020
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Sunny co

Importers / Distributors/Exporters · 1-10 employees - Lahore

In Pakistan, Sunny CO. is the leading name, which offers a total support for the “Plastic Industry” to achieve high level of quality. We are anticipating the changing times and analyzing the diversified market needs going on. We offer smooth motion and a variety of specifica ...Read More

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