Supply Lead

Careem is building the Everything App for the greater Middle East, aiming to simplify everyday life by integrating transportation, food and grocery ordering, payment management, and more. Since its inception in 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries, ranging from Morocco to Pakistan. As the company embraces a new AI-driven phase, it is seeking innovative problem-solvers to enhance operations, customer experience, and internal systems. Within this vision, Careem Grocery—a rapidly growing new vertical—is transforming how people shop for groceries, pharmacy items, and retail products. Operating like a startup within a startup, the team is focused on fast growth and delivering outstanding customer experiences throughout the region.

Key Responsibilities
- Develop and maintain strong relationships with key suppliers to ensure timely product availability and delivery.
- Work closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment.
- Conduct regular supplier performance evaluations and identify opportunities for continuous improvement.
- Proactively address and resolve supplier issues and disputes to maintain smooth operations.
- Manage delivery schedules between distribution centers (DCs), suppliers, and stores to facilitate seamless inventory transfers.
- Coordinate the timely return of damaged, expired, or unusable items from stores back to suppliers.
- Maintain and update SKU master data to ensure accurate product information across all systems.
- Investigate non-delivered items using root cause analysis (RCA) and implement corrective actions to improve fill rates and reduce out-of-stock situations.
- Oversee promotional stock transfers across DCs, suppliers, and stores to ensure high availability during campaigns.

Required Qualifications
- Minimum of 3 years’ experience in supply chain or a related operational role; experience in technology, logistics, or startups is advantageous.
- Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management.
- Strong analytical skills with advanced proficiency in Excel; knowledge of SQL is a plus.
- Exceptional attention to detail and consistent follow-up on daily operational tasks.
- Demonstrated grit and a hands-on approach to problem-solving and execution.
- Excellent communication skills, capable of collaborating effectively with supplier and DC operational teams.
- Self-starter with the ability to independently extract and analyze data to support decision-making.

Preferred Qualifications and Benefits
- This role is based in Karachi, with remote support responsibilities for Careem Grocery operations in Saudi Arabia (KSA) and the United Arab Emirates (UAE).
- Careem fosters a collaborative environment where employees learn and grow alongside inspiring professionals.
- Employees contribute to a purposeful organization committed to making a meaningful impact in a region with significant untapped potential.
- Opportunities for continuous learning and career development are actively encouraged.
- Flexible work arrangements include four days per week in the office and one day remote, with the option to work remotely from any country for up to 30 days annually. Tech individual contributors follow a slightly different hybrid schedule.
- Comprehensive healthcare benefits and fitness reimbursements are provided, covering gym memberships, health clubs, and training classes.

This position offers a unique opportunity to join a fast-growing team at the forefront of revolutionizing grocery shopping in the Middle East, leveraging technology and supply chain expertise to deliver exceptional service.

Skills

Data Analysis Analytical Skills Root Cause Analysis Collaboration Communication Skills Inventory Management SQL (knowledge is a plus) Operations Management Excel Advanced Excel SQL Relationship management with suppliers Problem-Solving Supply Chain Management

Job Details

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

First Shift (Day)

Job Location:

Karachi, Pakistan

Gender:

No Preference

Age:

18 - 65 Years

Minimum Education:

Bachelors

Degree Title:

Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery Collaborate with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and assortment Conduct regular supplier performance reviews and identify opportunities for improvement Manage delivery schedules between distribution centers (DC), suppliers, and stores to enable seamless inventory transfer Coordinate timely returns of damaged, expired, or non-usable items from stores back to suppliers Maintain and update SKU master-data to ensure accurate product information across systems Investigate non-delivered items through root cause analysis (RCA) and implement actions to improve fill-rates and reduce out-of-stock situations Oversee promotional stock transfers across DCs, suppliers, and stores to ensure high availability during campaigns Minimum 3+ years of experience in a supply chain or similar operational role; experience in tech, logistics, or startups is a plus Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management Strong analytical skills and advanced proficiency in Excel; SQL knowledge is a bonus High attention to detail and the ability to follow up rigorously on daily operations Grit and a hands-on mindset to tackle challenges head-on and drive execution Excellent communication skills, with the ability to work across supplier and DC operational teams Self-starter attitude with the ability to independently extract and analyze data to support decisions Location: Karachi, with remote support responsibilities for Grocery operations in KSA and UAE We offer colleagues the opportunity to drive impact in the region while they learn and grow

Career Level:

Mid-Level

Experience:

3 Years - 5 Years

Apply Before:

Dec 29, 2025

Posting Date:

Nov 28, 2025