Supply Lead

Careem is on a mission to create the Everything App for the Middle East, simplifying daily life by transforming how people move, order food and groceries, manage payments, and more. Since 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries. As the company enters its next phase powered by AI, it is seeking innovative problem-solvers to enhance operations, customer experience, and internal systems. Careem Grocery, a new and dynamic vertical, aims to revolutionize grocery, pharmacy, and retail shopping in the region. Currently in its early stages, the team is focused on overcoming fundamental challenges to drive rapid growth and deliver outstanding customer experiences.

We are looking for a highly organized and detail-oriented Supply Chain Coordinator to join the Careem Grocery team based in Karachi. This role will provide remote operational support for Saudi Arabia (KSA) and the United Arab Emirates (UAE). The successful candidate will play a critical role in ensuring inventory availability, coordinating with suppliers and internal teams, and streamlining supply chain processes to support ambitious growth targets.

Key Responsibilities:
- Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery.
- Collaborate with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment.
- Conduct regular supplier performance reviews and identify opportunities for improvement.
- Proactively resolve supplier issues and disputes to maintain smooth operations.
- Manage delivery schedules between distribution centers (DCs), suppliers, and stores to enable seamless inventory transfers.
- Coordinate timely returns of damaged, expired, or unusable items from stores back to suppliers.
- Maintain and update SKU master data to ensure accurate product information across all systems.
- Investigate non-delivered items through root cause analysis (RCA) and implement corrective actions to improve fill rates and reduce out-of-stock situations.
- Oversee promotional stock transfers across DCs, suppliers, and stores to ensure high availability during campaigns.

Required Qualifications:
- Minimum of 3 years of experience in supply chain or a similar operational role; experience in technology, logistics, or startups is advantageous.
- Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management.
- Strong analytical skills with advanced proficiency in Excel; knowledge of SQL is a plus.
- Exceptional attention to detail and the ability to rigorously follow up on daily operations.
- A hands-on, gritty mindset with the ability to tackle challenges head-on and drive execution.
- Excellent communication skills to effectively collaborate across supplier and DC operational teams.
- Self-starter attitude with the capability to independently extract and analyze data to support decision-making.

Preferred Qualifications and Benefits:
- Based in Karachi with remote responsibilities supporting Grocery operations in KSA and UAE.
- Opportunity to work alongside inspiring colleagues in a purpose-driven organization focused on regional impact.
- Flexible work arrangements including four days in the office and one day remote per week, plus the option to work remotely from any country for 30 days annually.
- Unlimited vacation days to promote a healthy work-life balance.
- Access to healthcare benefits and fitness reimbursements covering gym memberships, health clubs, and training classes.
- A culture that encourages continuous learning, growth, and the chance to contribute meaningfully within a fast-evolving startup environment.

Careem is committed to equal employment opportunities and values diversity, ensuring a fair and inclusive hiring process for all candidates. Join Careem Grocery to be part of an exciting journey reshaping how people shop and experience groceries across the Middle East.

Skills

Problem-Solving Supplier performance review Analytical Skills Supply Chain Coordination Demand planning collaboration SQL knowledge (bonus) Supplier Relationship Management Root Cause Analysis (RCA) SQL Excel Promotional stock management Attention to Detail Self-starter Attitude Inventory Management Advanced Excel proficiency Communication Skills

Job Details

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

First Shift (Day)

Job Location:

Karachi, Pakistan

Gender:

No Preference

Age:

18 - 65 Years

Minimum Education:

Bachelors

Degree Title:

Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery Collaborate with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and assortment Conduct regular supplier performance reviews and identify opportunities for improvement Manage delivery schedules between distribution centers (DC), suppliers, and stores to enable seamless inventory transfer Coordinate timely returns of damaged, expired, or non-usable items from stores back to suppliers Maintain and update SKU master-data to ensure accurate product information across systems Investigate non-delivered items through root cause analysis (RCA) and implement actions to improve fill-rates and reduce out-of-stock situations Oversee promotional stock transfers across DCs, suppliers, and stores to ensure high availability during campaigns Minimum 3+ years of experience in a supply chain or similar operational role; experience in tech, logistics, or startups is a plus Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management Strong analytical skills and advanced proficiency in Excel; SQL knowledge is a bonus High attention to detail and the ability to follow up rigorously on daily operations Grit and a hands-on mindset to tackle challenges head-on and drive execution Excellent communication skills, with the ability to work across supplier and DC operational teams Self-starter attitude with the ability to independently extract and analyze data to support decisions Location: Karachi, with remote support responsibilities for Grocery operations in KSA and UAE We offer colleagues the opportunity to drive impact in the region while they learn and grow

Career Level:

Mid-Level

Experience:

3 Years - 5 Years

Apply Before:

Jan 01, 2026

Posting Date:

Dec 01, 2025