Careem is on a mission to create the Everything App for the greater Middle East, simplifying everyday life by making transportation, food and grocery ordering, payment management, and more accessible. Since 2012, Careem has empowered over 2.5 million Captains and served more than 70 million customers across 70+ cities in 10 countries. As the company advances its journey powered by AI, it seeks innovative problem-solvers to enhance operations and customer experiences. Within this dynamic setting, Careem Grocery is focused on transforming grocery, pharmacy, and retail shopping by driving rapid growth and delivering exceptional customer experiences. The Supply Chain Coordinator role, based in Karachi, supports Grocery operations remotely across KSA and UAE, playing a crucial role in inventory management, supplier coordination, and overall supply chain efficiency.
Key Responsibilities:
- Build and maintain strong relationships with key suppliers to ensure timely product availability and delivery.
- Collaborate closely with demand planning, commercial, and supply chain teams to maintain optimal inventory levels and product assortment.
- Conduct regular supplier performance reviews and identify areas for improvement.
- Proactively resolve supplier issues and disputes to maintain smooth operational flow.
- Manage delivery schedules between distribution centers, suppliers, and stores to facilitate seamless inventory transfers.
- Coordinate timely returns of damaged, expired, or unusable items from stores back to suppliers.
- Maintain and update SKU master data to ensure accurate product information across systems.
- Investigate non-delivered items through root cause analysis and implement corrective actions to improve fill rates and reduce out-of-stock situations.
- Oversee promotional stock transfers across distribution centers, suppliers, and stores to ensure high availability during campaigns.
Required Qualifications:
- Minimum of 3 years’ experience in supply chain or a related operational role; experience in technology, logistics, or startups is a plus.
- Bachelor’s degree in Engineering, preferably with a focus on Supply Chain or Operations Management.
- Strong analytical skills with advanced proficiency in Excel; knowledge of SQL is advantageous.
- Exceptional attention to detail and the ability to rigorously follow up on daily operational tasks.
- Demonstrated grit and a hands-on approach to problem-solving and execution.
- Excellent communication skills, capable of working effectively with suppliers and distribution center teams.
- Self-starter attitude with the ability to independently extract and analyze data to support decision-making.
Preferred Qualifications and Benefits:
Careem fosters a collaborative environment where employees can learn, grow, and make a meaningful impact in the region. Full-time team members work alongside inspiring peers within a purpose-driven organization dedicated to regional development. The company supports continuous learning and career growth, offering opportunities to tackle new challenges daily.
Work arrangements include four days per week in the office and one day remote, with flexibility to work remotely from any country for up to 30 days annually. Unlimited vacation days are provided, with adjusted office/home schedules for individual contributor roles in tech. Additional benefits include healthcare and fitness reimbursements covering gym memberships, health clubs, and training classes.
Careem is committed to equal employment opportunities and promotes a diverse and inclusive workplace, ensuring non-discrimination based on any protected status under applicable laws. This role, based in Karachi with remote support responsibilities for Grocery operations in KSA and UAE, offers a unique opportunity to contribute to a fast-growing and innovative vertical within Careem.