Posted Nov 11, 2025 502 views Report Job
We're a leading Support Services company based in Lahore, Pakistan, seeking a dynamic Email and Chat Support Representative to join our team.
Job Details:
Role: Email and Chat Support Representative
Shift: Night Shift (12:00 am - 9:00 am PKT, may vary due to daylight saving)
Training Timings: 12:00 am - 9:00 am PKT
Requirements:
- Fluent in English
- 2 year of Customer Service experience
- Ability to work full-time night shifts
- Proficient in providing technical support over email and chat using Zendesk CRM
- Strong communication, problem-solving, adaptability, and time-management skills
Responsibilities:
- Provide exceptional technical support over email and chat
- Utilize Zendesk CRM and related tools to address customer inquiries
- Demonstrate excellent communication skills and problem-solving abilities
- Manage time effectively to ensure timely resolution of customer issues
What You’ll Do:
- Provide exceptional technical support via email & chat
- Resolve inquiries using Zendesk CRM
- Deliver timely, quality service to customers
Job Details
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