• Manage platform matters including frequent updates on platform design identified through analysis of business requirements.
  • Provide report on analysis of platform performance on set indicators on daily, weekly and monthly basis.
  • Maintain log of complaints received and settled on the daily, weekly and monthly basis.
  • Provide analysis on nature, number and frequency of complaints received from customers along with recommendations to achieve customer satisfaction.
  • Provide analysis on the impact of marketing campaign on overall business.
  • Obtain reports from sales, procurement and franchise operations/ warehouse management.
  • Perform business performance reviews against the set KPIs for each business segment/ departments.
  • Ensure product pricing and availability of product stock on the platform on daily basis.
  • Making presentations and documentation.
  • Preparation of daily reports.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
Apr 13, 2020
Posting Date:
Apr 02, 2020

Switch Communication (Pvt) Ltd

Telecommunication / ISP · 11-50 employees - Islamabad

Switch (Pvt) Ltd is a value added reseller company which offers products and customized solutions geared towards the highly competitive and rapidly growing mobile and consumer markets. rnrnSwitch (Pvt) Ltd provides SMS based advertising and marketing solutions. It also specializes in customized customer care solutions including facilities like outbound calling, IVR solutions and process management.rnrnSwitch (Pvt) Ltd works hard to impress the above principles in all respects of the business – involving our employees, out partners, our customers and the local environment in which we operate.

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