Posted Nov 05, 2021 3 views
Objectives of this Role
· Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
· Develop, implement, and maintain quality assurance protocols
· Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
· Actively pursue strategic and operational objectives
· Ensure operational activities remain on time and within a defined budget
· Track staffing requirements, hiring new employees as needed
· Oversee accounts payable and accounts receivable departments
Daily and Monthly Responsibilities
· Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution
· Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
· Partner with cross-functional support teams in improving the proprietary tools and systems
· Work closely with legal and safety departments to make sure activities remain compliant
· Oversee materials and inventory management
· Conduct budget reviews and report cost plans to upper management
Skills and Qualifications
· Bachelor’s degree in operations management, business administration, or related field
· 2+ years’ proven experience in an operations management position
· Strong budget development and oversight skills
· Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
· Highly trained in conflict management and business negotiation processes
· Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
Preferred Qualifications
· Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
· Strong IT skills, including database development
· Multiple years of financial and account reporting
· Bilingual communication skills (English preferred)
Job Details
Switch Communication (Pvt) Ltd
Switch (Pvt) Ltd is a value added reseller company which offers products and customized solutions geared towards the highly competitive and rapidly growing mobile and consumer markets. rnrnSwitch (Pvt) Ltd provides SMS based advertising and marketing solutions. It also specializes in customized customer care solutions including facilities like outbound calling, IVR solutions and process management.rnrnSwitch (Pvt) Ltd works hard to impress the above principles in all respects of the business – involving our employees, out partners, our customers and the local environment in which we operate.
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