Technical Support Executive

Switch Communication (Pvt) Ltd Verified

Islamabad , Pakistan

Posted Nov 17, 2021 75 views

PKR. 20,000 - 35,000/Month

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Job Description

  • Installing new software
  • Installing new hardware (servers, printers, computer workstations, etc.)
  • Setting up user accounts, permissions, and passwords
  • Overseeing security of all systems, especially the internet, and installing antivirus protection
  • Fixing network faults
  • Network maintenance
  • Technical support for people using the network
  • Training staff on new systems
  • Day to day admin and monitoring of network use
  • Planning future improvements, suggesting IT solutions to business problems
  • Making sure all IT meets industry standards
  • Perform Linux OS and ESXIs installations, maintenance, and all the backups and recovery for the hosted Linux environment.
  • Database installation and maintenance include MySQL, MongoDB, Redis and PostgreSQL.
  • Conducting day-to-day remote administration of Linux environment that includes server maintenance, patching, administration & documentation.
  • Manage and maintain the Monitoring Systems (these report on the status and performance of network, servers, and services).
  • Managing server alerts and doing root cause analysis.
  • Fault handling and escalation (identifying and responding to faults on the systems and networks, handling escalation through to resolution).
  • Provide technical support to development and operation teams.

Basic Requirements:

  • Good academic background with a bachelor’s degree in Computer Science/ Software Engineering/ IT.
  • Basic knowledge of the OSI model, switching and internet routing technologies.
  • Knowledge of Linux kernel, command line, and system diagnostics.
  • Basic understanding of network monitoring concepts and management tools (PRTG, RRD, NAGIOS, SNMP).
  • Ability to work in shift roaster.
  • Capable of multi-tasking, good time management, and prioritization of workload.
  • Keen to be involved in a wide variety of services.
  • Willing to learn and develop new skills.
  • Good self-awareness. Actively seeks out tasks that help develop skills and knowledge.
  • Ability to work on own initiative. Actively seeks ways of improving existing systems and processes.
  • Good at problem solving
  • Good at organizing and multitasking
  • Able to explain technical problems in a simple term
  • Work well with people
  • A dedication to continually update knowledge
  • A clear understanding of the employer’s particular systems
  • In depth knowledge of the four network types (LAN, WAN, MAN and GAN)

Preferred Skills:

  • CCNA certified or at least training.
  • MCSE certified or at least training.
  • RHCSE certified or at least training.
  • More than 1 year Work experience in production environment.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 18, 2021
Posting Date:
Nov 17, 2021

Work Environments

Supervisor’s gender:
Percentage of female coworkers:
Flexible work time:
Remote work option:
Transport allowance:
Dedicated vehicle / Pick-and-Drop:
Overnight travel requirement:
Not at all
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Switch Communication (Pvt) Ltd

Telecommunication / ISP · 11-50 employees - Islamabad

Switch (Pvt) Ltd is a value added reseller company which offers products and customized solutions geared towards the highly competitive and rapidly growing mobile and consumer markets. rnrnSwitch (Pvt) Ltd provides SMS based advertising and marketing solutions. It also specializes in customized cust ...Read More

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