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Job Description

Job Role:

  • Develop and Analyze VAS reports to Switch and client management within SLA time.
  • Efficient correspondence with internal and external stakeholders.
  • Managing customer experience of current portfolio and meeting client expectations.
  • Business case development and evaluation.
  • Brainstorming and initiatives of new Products from idea to launch of the product.
  • VAS existing products usability testing and rectifications by close coordination with internal and client technology teams
  • Ensure VAS service subscribers and revenue uptake by introducing innovative ideas and control product performance leakages

Skills/Expertise Required:

  • Telecom VAS experience will be preferred
  • Should know about telecom VAS prevailing services in Pakistan
  • Should be good with audit and quality assurance
  • Should be good with Analytics and numbers crunching
  • Advance level proficiency on MS Excel, Word and PowerPoint
  • Having a track record of deployed and successful innovative ideas will be preferred
  • Minimum 3 years of relevant experience

Qualification

  • Minimum Bachelors degree in business, Masters will be preferred
  • Any relevant certifications wrt Customer Experience Management, Innovation, VAS Technology, Analytics (Optional but preferred)

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Feb 05, 2021
Posting Date:
Jan 04, 2021
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Switch Communication (Pvt) Ltd

Telecommunication / ISP · 11-50 employees - Islamabad

Switch (Pvt) Ltd is a value added reseller company which offers products and customized solutions geared towards the highly competitive and rapidly growing mobile and consumer markets. rnrnSwitch (Pvt) Ltd provides SMS based advertising and marketing solutions. It also specializes in customized cust ...Read More

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