• Answer calls professionally
  • Respond to customer inquiries
  • Handle and resolve customer complaints
  • Provide customers with product and service information
  • Process orders, forms, and applications
  • Identify and escalate priority issues
  • Coordination with concerned department in cases customer query needs second step follow-up.
  • Generate and Follow up of business leads sent to business and reporting of loop closing to line manager.
  • Any other task assigned by line manager.

Job Details

Industry:
BPO
Total Positions:
16 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Quaid-e-Azam Industrial Estate, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Jan 31, 2020
Posting Date:
Dec 30, 2019

Sybrid Pvt Ltd

BPO · 301-600 employees - Lahore

Sybrid is a wholly owned subsidiary of the highly reputed, diversified and quality driven Lakson Group of Companies. Sybrid is a global management consulting, technology services and outsourcing company with multiple offerings. The modern day industrial landscape is becoming increasingly dynamic, leading the businesses to work in a climate of increased competition with more focus on specialization. With this perspective in mind, Sybrid relieves you of your non-core business engagements by providing elaborate yet cost effective solutions in BPO, Customer Sensing and CRM.

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